Monday, February 8, 2010

Honda to recall over 8,000 units of sedan City in India

Honda to recall over 8,000 units of sedan City in India

30 Jan 2010, 1408 hrs IST, PTI

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NEW DELHI: Japanese auto major Honda will recall 8,532 units of its sedan 'City' in India due to defective power window switch, as part of a
global recall initiative that it announced yesterday.

The company's Indian subsidiary, Honda Siel Cars India, today said it would "call back 8,532 units of second generation City, manufactured in 2007, for a preventive part replacement of power window switch."

The replacement would be carried out free of cost and the company would communicate directly with the owners of the cars, which are covered under this part replacement, it added.

The company, however, said the third generation City, which is currently being sold in India, is not affected.

Honda. yesterday, announced a global recall of 6.46 lakh units of City and Jazz models after reports of defective power window switches.

HSCI, the joint venture between Honda Motor Co Ltd and Siel Ltd, further said that the global recall does not impact premium hatchback Jazz sold in India.


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"The recall announced by Honda applies to first generation Jazz and does not apply to second generation Honda Jazz, which has been sold in India since June 2009," it said.

The company launched Jazz in India last year and has sold over 6,000 units so far.

The recall has been carried out after detecting potential problem of smoke coming out from the power window switch if water enters the driver window when it is left open during heavy rain or is exposed to any other liquid due to spillage.







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Toyota Recall

Toyota India chief says global recalls not to hit India sales

6 Feb 2010, PTI

MUMBAI: A day after the Japanese automaker's chief apologised for global recalls, Toyota India's Head said the situation in the US would not affect the Indian market.

"The situation in the US does not affect the models being sold in the Indian market. The recent recall had absolutely no link to India," Toyota Kirloskar Motor's Managing Director, Hiroshi Nakagawa, told PTI on the sidelines of an event here today.

Toyota has recently recalled more than 7.5-million cars worldwide. The company also announed that it will suspend US sales of eight models including the Camry and the Corolla.

"The company's recall of more than 7.5-million cars had absolutely no link to India. We think this is a good chance for us to review quality-related activities here," Nakagawa said, adding the company is undertaking a review of its quality processes.

While the Camry is imported to India from Japan, the company assembles the Corolla at its Bangalore-based facility.

Toyota Camry is one of the largest selling cars in the American market and Corolla is another popular car.

"There has been absolutely no impact of the global recall on our Indian product line-up. We import the Camry from Japan and sell it here as a completely built unit, while the Corolla is manufactured in India with 40 per cent localisation," Nakagawa said.

"There is no defect in either of these models and so no recall in India," he said.

Tuesday, February 2, 2010

food recall alerts

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new product recall system launched

New product recall system for food and consumer product industries

2. February 2010 05:24

FoodTrack Inc., an industry leader that provides early and pre-incident advisories for recalls, outbreaks and similar events that adversely impact the food and consumer product industries, announced today the development of a new, patent pending product recall system designed to mitigate risk, protect consumer health and improve the effectiveness of the product recall process. Available later this year, Recall Control™ is slated to become the most comprehensive product recall system available.

The Recall Control™ Platform is a real-time, bi-directional, interactive gateway that provides multi-tiered recall notification and lifecycle management for the food and consumer products industries. It is designed to reach the most remote corners of the supply chain on a global basis and provides a cost-effective means for industry-wide participation to ensure compliance.

Product Removal Time Shortened

Presently, product recalls can take weeks to execute due to the complexity of the global supply chain, the sheer volume of trading partners involved and the many disparate systems found within distribution channels. When recall information normally moves downstream, what can be thousands of affected trading partners need to individually contact their respective stores or distributors to remove products from shelves or distribution. Sending confirmations of removal back upstream can be equally challenging as data trickles in at a snail's pace.

Now, via a single integrated platform and customizable Recall Control Form containing pertinent data relating directly to a specific trading partner, Recall Control™ places a recalling firm and its trading partners in an environment that provides real-time on-screen desktop notification, dynamic progress reports and other proprietary automated response tools to accomplish in days what could otherwise take weeks.

This otherwise daunting task is achieved via a proprietary client-side software application that can be customized based on a company's own personal needs. The software not only integrates with a company's own legacy software systems but when a recall is executed by a recalling firm, the platform's publishing tool enables instant upload to the web-enabled Recall Control Platform.

System-at-a-Glance

When a recalling firm enters or drags data into the Recall Control Form, it can be sent selectively or via a blanket notification that simultaneously uploads to the online Recall Control Platform. This same data moves downstream and integrates with real time onscreen dashboards where individual trading partners easily input status information on the fly. As updated information is entered, the data automatically moves back upstream to their own trading partners or suppliers, as well as to the original recalling firm and supervising regulatory agencies.

What this accomplishes is a fully integrated, user-friendly automated response process where every trading partner is in the loop. For regulatory agencies, this will mean an enormous savings as resources for Federal, State and Local effectiveness checks can be more efficiently utilized.

Industry-wide Participation

For industry, product recalls equate to billions of dollars in lost revenue between the cost of removing products, internal staff time, and litigation proceedings that generally follow. By shortening the lifespan of tainted or affected products remaining on shelves, both industry and consumers benefit.

To ensure virtually 100 percent participation, via required registration among trading partners, the Recall Control Platform will be affordable for companies of all sizes.

The Recall Control Platform will be introduced at the upcoming Consumer Goods Forum Global Food Safety Conference in Washington, DC February 22nd and be available to the industry later this year.

SOURCE FoodTrack Inc.

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Monday, February 1, 2010

why TRACEABILITY is so VITAL in Product Recall

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  1. Understanding the Recall Concept in the Food Industry

    When a traceability system and a well-conceived recall plan are in place, the recall is ... The Product Recall Planning Guide. ASQ Quality Press, 2nd ed., ...
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  6. Product traceability in food-supply chains

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why no PRODUCT RECALLS in INDIA ?

Why aren't product recalls popular in India?

Posted in Inside India by Swati Prasad on Monday, January 25 2010 03:05 PM

Earlier this month, we had our friends over from Bengaluru--Deepty and Namit. Deepty is a tech-savvy corporate lawyer. She has a fetish for the latest gizmos and loves to fiddle around with all kinds of gadgets. Most of us, including her husband, Namit, get her to sort out our tech woes.

But over the last 18 months, Deepty has been rather unlucky with gadgets (especially mobile phones). Till April 2009, the couple was based in Gurgaon and we would meet every weekend. And each week, we would have a new gadget to discuss.

First it was the Nokia E71. The phone would hang every time Deepty received an e-mail with an attachment. Then she bought a Blackberry Storm (the day after its launch in India). And from day one, she had problems with its touchpad. It was not very sensitive. Despite these problems, she used the phone for nearly a year before its charging point spoiled.

Then Deepty purchased another new gadget, the Nokia E72. And the same evening she came online on Google Talk to discuss her latest acquisition with me. But lo, the spacebar didn't work. "Deepty, you can do it. Just try and figure out why it isn't working," I messaged her. But alas, even my tech-savvy friend couldn't figure this one out.

I could sense her disappointment as she typed out words sans any spaces on Google Talk. Besides, there was another thing that irritated her--a blinking icon if you had a message on the SIM-card (even if you had read it).

She took the phone back to the showroom, where the technician spent four to five hours trying to address the problems. After that, even he gave up.

The shop-owner admitted that these were common complaints with the Nokia E72. Fortunately, the shop took back the phone and she went in for a Blackberry Javelin. Finally, Deepty seems to be content with this new acquisition.

Deepty isn't the only one having problems with gizmos. Recently, I took two old Nokia phones to a roadside repair shop in Delhi. Some of these guys can really help you out when you are facing trouble with gadgets. These shops repair handsets at nearly a fraction of the cost compared to an authorized service outlet and even buy your old handsets at reasonable prices.

The owner of this shop had lots to say about various expensive handsets--how many of them come with bugs and how companies do little to bail out hapless consumer.

This raised a lot of questions in my mind. When was the last time we heard an electronics firm recall its product? Are companies undertaking enough tests on their products before launching them in the market? Are they under tremendous pressure (from competitors) to launch new products? With shorter time to market, they probably don't bother to carry out adequate tests.

And, most importantly, is this the fallout of the global recession?

Since the Indian telecom market is growing at a fast pace, there is (probably) also the feeling that anything produced will get sold. Are Indian consumers being taken for a ride because there are no laws protecting the consumer?

A six- to 12-month warranty is obviously not enough. Companies need to address the bugs. And so long as that doesn't happen, you are stuck with the gadget. It's high time we had consumer bodies and laws that guard the interest of the Indian consumer.





Disclaimer:
Views and opinions expressed in this blog are the author's, and do not necessarily represent those of ZDNet Asia.



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TOYOTA Recall

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